BroadbandTV Corp

Privacy Policy

Last Updated On: October 6, 2016

1. INTRODUCTION

 

We at BroadbandTV Corp., together with our affiliated companies (referred to collectively in this Privacy Policy as “BBTV”, “we”, “us” or “our”) are committed to respecting and protecting the privacy and security of your personal information obtained by reason of your relationship with us. We take your privacy seriously and believe that you should know what information we collect from you and how we use, disclose, and protect that information.

 

Please read the following to learn how this Privacy Policy applies to your access or use of our websites (including if you are using our website to sign up as a Content Provider or other service provider to BBTV), mobile applications, and any product or platform we offer or through which we provide services (collectively, “Services”).

2. INFORMATION THAT WE COLLECT

 

When you visit our websites or otherwise use our Services, we may collect your IP address and standard web log information, such as your browser type and the pages you accessed on our website. We may also collect device specific information (such as your hardware model, operating system version, carrier network and hardware settings), information about your physical location (such as GPS signals, Wi-Fi access points, and cell towers), and information about your usage of an interaction with our Services (including error reports, statistics on page views, and traffic to and from our websites). We may use “cookies” to enhance your use of our websites or other Services. A “cookie” is a small amount of data, which may include a unique identifier.  Cookies are sent to your browser from a websites and stored on your device.  Every device that accesses our website is assigned a different cookie by us. Web browsers can be adjusted to disable cookies.  Providing us with your information is always your choice. You can also set your browser to block all cookies. However, we may not be able to provide you with all the services or functionality you require on a BBTV website if you choose to disable cookies.

 

If you sign up for an account or profile through our Services, if you use our website or other Services to sign up as a Content Provider or other service provider, or if you otherwise use certain Services, we may collect additional personal information from you that is directly associated with you or that can be used to identify you (the “Personal Information”). This Personal Information may include your contact information, such as your name, user name, address, phone number, and email. It may also include any correspondence between you and BBTV.

 

If you sign up with us as a Content Provider or other service provider, we may additionally collect your PayPal account information and/or payment related information.

 

Before permitting you to use any of the Services, we may also ask you to provide additional Personal Information we can use to verify your identity or manage risk, such as your date of birth.

 

BBTV’s Services are not intended for users under the age of 13. We take children’s privacy seriously, and encourage parents to be aware and involved in the online activities of their children at all times to ensure that no information is collected from a child without parental permission. We do not knowingly collect the personal information of minors.

 

3. USE OF THE INFORMATION THAT WE COLLECT 

 

We use the information we collect from all of our Services to provide, maintain, and improve them, to develop new ones, and to protect BBTV and our users. We may also use this information to offer you customized content through our Services. We collect Personal Information in order to:

 

  • Verify your identity;
  • Provide you with the products and services requested;
  • Maintain your account or profile;
  • Communicate to you any benefit, feature and other information about products and services you have with us;
  • Respond to any special needs or inquiries you may have;
  • Resolve disputes with you and troubleshoot problems;
  • Determine your eligibility for products and services we offer;
  • Prevent potential or actual prohibited or illegal activities, and enforce any agreement you may have with us;
  • Manage our risks and operations; and/or
  • Meet legal and regulatory requirements.

 

If you are a Content Provider or other service provider who has signed up with us through our Services, we may use PayPal and other payment information you provide to us in order to provide you with payment for any services that you may provide to us in accordance with an applicable services agreement between you and BBTV.

 

If, for any reason, the information that we collect from you is required to fulfill a different purpose than for the purposes described in this Privacy Policy, we will ask for your consent before we proceed. BBTV processes Personal Information and other information collected on our servers in Canada and/or in other countries. We may process the information that we collect from you outside the country where you live. By using our Services, you consent to any such transfer of information outside of your country.

 

4. DISCLOSURE OF THE INFORMATION THAT WE COLLECT   

 

We may disclose personally identifiable information to BBTV’s affiliates or affiliated companies.  However, with respect to unaffiliated third parties, we do not share Personal Information with such parties except as permitted or required by applicable laws, rules and regulations and this Privacy Policy. We may share your Personal Information with unaffiliated third parties in the following circumstances:

  • If you consent to such disclosure. We require opt-in consent for the sharing of any sensitive Personal Information, such as confidential medical facts, racial or ethnic origins, political or religious beliefs or sexuality, or banking or other sensitive financial information.
  • To effect, administer, service, process or enforce a Service that you request or authorize.
  • To protect the confidentiality or security of BBTV, our records or our users.
  • To protect against or prevent fraud, unauthorized transactions, claims, or other liability.
  • To resolve a dispute with you or an inquiry from you.
  • To persons acting on your behalf in a fiduciary or representative capacity.
  • To meet any applicable law, regulation, legal process or enforceable governmental request to comply with a civil, criminal, or regulatory investigation, or subpoena or summons by governmental authorities.

 

We may also share your Personal Information with unaffiliated third parties that we have engaged to perform certain services in connection with the operation of certain aspects of BBTV’s Services, including without limitation, to perform tasks on our behalf, such as payment processing, data management and analytics,.. These service provider companies are provided only the information necessary to perform the services. In addition, we require them to protect the information in a manner that is consistent with this Privacy Policy and our security practices.

 

We may share aggregated, non-personally identifiable information (that is, information that cannot, by itself, be used to identify a particular individual or user) with our third party service providers, advertisers, advertising networks and platforms, and/or partners, such as advertising and marketing partners. For example, we may share such information to show trends about the general use of our Services, to improve the design and content of such third parties’ respective offerings, to deliver more relevant marketing messages and advertisements, to enable us to personalize your Internet experience, and to perform analytics.

 

If BBTV is involved in a merger, acquisition, reorganization,  asset sale, or other similar transaction or proceeding, we will continue to ensure to confidentiality of any Personal Information and will give affected users notice before Personal Information is transferred or becomes subject to a different privacy policy.

 

5. PROTECTION OF THE INFORMATION THAT WE COLLECT

 

We maintain a variety of physical, electronic, and procedural safeguards to protect the information that we collect from unauthorized access. We use industry accepted procedures and systems to protect against unauthorized access to our systems. In addition, we use third-party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run the Services. These vendors have been selected for their high standards of both physical and technological security, including ISO and SSAE16 certifications.  No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee the absolute security of your Personal Information.  We urge you to take every precaution to protect your personal data when you are on the Internet.

 

For the purposes of EU data protection law, Canada is considered a country which provides adequate protections for Personal Information, as confirmed by the European Commission in Commission Decision 2002/2/EC.

 

If you are a logged-in, it is advisable that you log out of your account at the end of every session and not leave a logged-in account unattended for any period of time, particularly if you use a shared computer or device.

 

Unless it is otherwise permitted in this Privacy Policy, we restrict access to your Personal Information to those BBTV employees, agents and contractors who need to know that information to in order to process it for us, or to provide Services to you or otherwise assist you, and that are legally bound to maintain the confidentiality of your information in a manner consistent with this Privacy Policy.

 

We maintain your Personal Information so that it is as accurate, complete and up-to-date as is necessary for the purposes for which it is to be used. We encourage you to contact us in order help us keep our information current.

 

We retain Personal Information for as long as is necessary to fulfill any of the purposes set out in Paragraph 3 of this Privacy Policy, or to comply with applicable laws, rules, regulations, and regulatory requests and orders from competent courts and regulatory bodies.

 

6. YOUR ACCESS TO YOUR PERSONAL INFORMATION

 

You have the right to access the Personal Information we hold about you in order to verify the information and its accuracy. Please note that there may be instances where access may be restricted as permitted or required by applicable laws, rules and regulations, including information that is subject to legal privilege and information relating to a third party. If applicable, we will advise you of the reasons for restricting access subject to any legal or regulatory requirements.

 

We take reasonable steps to allow you to correct, amend or delete Personal Information that is shown to be inaccurate or incomplete. If you want to verify the personal information we hold about you, please contact us at info@bbtv.com.

 

To avoid delays, please provide sufficient information in order to allow us to identify you and the specific information you are requesting. Please give us a reasonable amount of time to respond to your inquiry.

 

7. MODIFICATION OF THIS PRIVACY POLICY

 

We reserve the right to change this Privacy Policy from time to time. We will post any changes to this Privacy Policy on this web page, and if the changes are significant, we will post a more prominent notice on this page or we will directly send you a notification. You agree that your continued use of the Services after notice of such change shall constitute your acceptance of the Privacy Policy. You agree to review this Privacy Policy regularly in order to inform yourself of the terms and conditions of this Privacy Policy and any modifications to the Privacy Policy.

 

8. APPLICATION OF THIS PRIVACY POLICY

 

This Privacy Policy applies to all products and services offered by BBTV and its affiliates, including those offered on other websites owned by BBTV, but excludes products, services and agreements that have separate privacy policies that do not incorporate this Privacy Policy. Our Privacy Policy does not apply to products or services offered by other companies or individuals, including third parties who advertise our services, third party software or other products, or third party sites linked from our Services. You must read the privacy policy of the third party to see how your personal information will be handled on their website.

 

9. ENFORCEMENT AND COMPLAINTS

 

We regularly review our compliance with this Privacy Policy and industry-recommended best practices, as well as applicable laws and regulations. Please contact us with any questions or concerns regarding this Privacy Policy or our treatment of your Personal Information. When we receive formal written complaints, we will contact the person who made the complaint to follow up.

 

CONTACT US

If you have any questions, comments or concerns about this Privacy Policy, please contact our privacy officer at:

 

BroadbandTV Corp.
1205 Melville St.
Vancouver BC V6E 0A7
Email: info@bbtv.com